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Privacy Policy

Arthause Privacy Policy & Legal Disclaimer

Effective Date: June 27, 2026
Last Updated: June 27, 2026

Welcome to Arthause.

Arthause is a private platform for original artworks, collector inquiries, and related services. This Privacy Policy & Legal Disclaimer applies to the Arthause website, mobile application, inquiry forms, email communications, and related services (collectively, the “Services”).

For purposes of this Policy, “Arthause,” “we,” “us,” and “our” mean:

ARTHAUSE
doing business as Arthause
arthauseapp@gmail.com

For privacy requests or questions, contact:

Privacy Email: arthauseapp@gmail.com
Support Email: arthauseapp@gmail.com

By accessing or using the Services, you acknowledge this Privacy Policy & Legal Disclaimer.

 

PART I — PRIVACY POLICY

1. Information We Collect

We collect Personal Information only when reasonably necessary to operate Arthause, respond to collector inquiries, complete transactions, communicate with visitors, protect the Services, and comply with legal obligations.

“Personal Information” means information that identifies, relates to, describes, or could reasonably be associated with an individual or household.

A. Information You Provide to Us

You may provide us with Personal Information when you browse the Services, submit an inquiry, request artwork availability, subscribe to updates, contact Arthause, create an account, or make a purchase.

This information may include:

  • Your name;

  • Email address;

  • Telephone number;

  • Mailing, billing, or shipping address;

  • Artwork inquiry details;

  • Collector interests or preferences;

  • Messages, emails, form submissions, and correspondence;

  • Purchase, invoice, transaction, delivery, and payment-status information;

  • Account information, if account functionality is available;

  • Marketing and communication preferences;

  • Any other information you voluntarily provide.

Please do not submit Social Security numbers, government-issued identification numbers, passwords, full credit-card numbers, banking-login credentials, medical information, or other highly sensitive information through an ordinary inquiry form or email.

B. Information Collected Automatically

When you access Arthause, we and service providers supporting the Services may automatically collect limited technical and usage information, including:

  • Internet Protocol address;

  • Browser type and version;

  • Device type and operating system;

  • Language settings;

  • Pages viewed and links selected;

  • Date, time, and duration of your visit;

  • Referring website or source;

  • Cookie identifiers and session data;

  • Approximate geographic area inferred from your Internet Protocol address;

  • Security, diagnostic, fraud-prevention, and performance data.

C. Payment Information

If payment is made available through Arthause, payment information is processed by the payment provider displayed at checkout or identified in an invoice.

Arthause does not intentionally store complete payment-card numbers, card security codes, or bank-login credentials on its own systems. Payment processors maintain and use payment information according to their own privacy policies and contractual obligations.

D. Mobile-App Permissions

The Arthause app does not request access to your contacts, microphone, camera, photo library, precise location, or biometric information unless a specific feature clearly requests that permission at the time you choose to use it.

If Arthause introduces a feature requiring a device permission, the app will request permission through your device settings or an in-app notice before accessing that information.

 

2. How We Use Personal Information

Arthause may use Personal Information to:

  • Operate, maintain, protect, and improve the Services;

  • Respond to artwork inquiries, collector requests, and customer-support messages;

  • Confirm availability, communicate about a potential acquisition, and administer legitimate collector relationships;

  • Process invoices, payments, deliveries, shipping, insurance, and transaction records;

  • Send requested service messages, confirmations, receipts, policy notices, and security communications;

  • Send marketing communications where you have subscribed, requested updates, or otherwise provided consent where required;

  • Understand how visitors use the Services and improve functionality, design, performance, and user experience;

  • Detect, investigate, prevent, and respond to fraud, misuse, unauthorized activity, security incidents, or violations of this Policy;

  • Protect the rights, property, safety, and security of Arthause, artists, collectors, visitors, service providers, and the public;

  • Comply with legal, tax, accounting, recordkeeping, and regulatory obligations;

  • Enforce our agreements and resolve disputes.

Arthause does not use Personal Information to make solely automated decisions that produce legal or similarly significant effects concerning you.

 

3. How We Share Personal Information

Arthause does not sell or rent Personal Information for money.

We may disclose Personal Information only when reasonably necessary to operate the Services, respond to a request, complete a transaction, comply with law, or protect Arthause and its users.

We may share Personal Information with:

  • Website and Technology Providers: Including Wix and service providers that host, maintain, secure, support, or improve the Services;

  • Payment Providers: When payment functionality is used;

  • Shipping, Delivery, Insurance, and Logistics Providers: When necessary to fulfill or protect a confirmed artwork acquisition;

  • Email, Communications, and Customer-Support Providers: When necessary to send requested communications or support the Services;

  • Professional Advisers: Including attorneys, accountants, insurers, auditors, and consultants;

  • Government Authorities, Courts, Regulators, or Law Enforcement: When required by law or reasonably necessary to protect rights, property, safety, or security;

  • Successor Organizations: In connection with a merger, acquisition, restructuring, financing, sale, or transfer of all or part of Arthause.

We require service providers to use Personal Information only as necessary to provide services to Arthause, comply with legal obligations, or otherwise as permitted by applicable law.

 

4. Sale, Sharing, and Targeted Advertising

Arthause does not sell Personal Information for monetary consideration.

Arthause does not currently use Personal Information for cross-context behavioral advertising or “share” Personal Information for targeted advertising as those terms may be defined under certain privacy laws.

Arthause does not currently operate Meta Pixel, TikTok Pixel, Google Ads remarketing, audience-matching, or similar behavioral-advertising technology through the Services.

If Arthause later activates targeted advertising, retargeting, social-media advertising pixels, customer-audience tools, or similar technology, Arthause will update this Privacy Policy, provide any required notice or consent mechanism, and honor applicable opt-out rights before or at the time such processing begins.

 

5. Cookies and Similar Technologies

Arthause and its service providers may use cookies, web beacons, pixels, local storage, and similar technologies.

These technologies may support:

  • Essential website functions;

  • Security and fraud prevention;

  • Session management;

  • Accessibility and load balancing;

  • Remembering visitor preferences;

  • Understanding website performance and general usage;

  • Analytics, where enabled and permitted.

You may manage non-essential cookies through the cookie banner or preference center made available on Arthause. You may also manage cookies through your browser settings.

Blocking certain cookies may affect the availability or functionality of portions of the Services.

 

6. Email Communications and Marketing

Arthause may send you transactional or administrative communications when you submit an inquiry, make a purchase, request information, create an account, or otherwise interact with the Services.

Marketing communications, including new-work announcements, collector updates, artist releases, and Arthause news, will be sent only where you have subscribed, requested them, or otherwise provided consent where required.

You may unsubscribe from marketing emails at any time by selecting the unsubscribe link in the email or contacting us at arthauseapp@gmail.com.

Even if you opt out of marketing, Arthause may still send non-marketing communications related to an inquiry, transaction, account, payment, delivery, security incident, legal notice, or other administrative matter.

 

7. Data Retention

Arthause retains Personal Information only for as long as reasonably necessary for the purposes described in this Policy, including to complete transactions, maintain required records, resolve disputes, protect the Services, and comply with legal obligations.

Our general retention practices are as follows:

  • General inquiries and collector communications: Up to 24 months after the last meaningful interaction;

  • Marketing subscription information: Until you unsubscribe or request deletion, subject to retaining limited suppression information as needed to honor your preference;

  • Completed purchase, invoice, shipping, insurance, and accounting records: Up to 7 years, or longer where required by law;

  • Security, fraud-prevention, diagnostic, and access logs: Generally up to 24 months;

  • Account information: Until the account is deleted or becomes inactive, subject to legal, security, transaction, and recordkeeping requirements.

We may retain information longer when reasonably necessary to establish, exercise, or defend legal claims; comply with applicable law; prevent fraud; maintain security; or resolve disputes.

 

8. Security

Arthause uses reasonable administrative, technical, and organizational measures designed to protect Personal Information against unauthorized access, loss, misuse, alteration, or disclosure.

No website, application, storage system, email transmission, or Internet connection can be guaranteed completely secure. You use the Services and submit information at your own discretion and risk.

If Arthause becomes aware of a security incident involving Personal Information, we will take steps we consider appropriate under applicable law.

 

9. Your Privacy Rights and Choices

Depending on where you live and subject to applicable legal requirements and exceptions, you may have the right to:

  • Know whether Arthause processes your Personal Information;

  • Request access to Personal Information we hold about you;

  • Request correction of inaccurate Personal Information;

  • Request deletion of Personal Information;

  • Request a portable copy of certain Personal Information;

  • Opt out of certain targeted advertising, sale, sharing, or profiling activities;

  • Withdraw consent where processing is based on consent;

  • Appeal a decision regarding a privacy request;

  • Receive equal service and price regardless of whether you exercise an applicable privacy right.

To submit a privacy request, email arthauseapp@gmail.com and use one of the following subject lines:

  • Privacy Request — Access

  • Privacy Request — Correct

  • Privacy Request — Delete

  • Privacy Request — Portability

  • Privacy Request — Opt Out

  • Privacy Appeal

Please include your full name, the email address you used with Arthause, your state or country of residence, and a clear description of your request.

We may take reasonable steps to verify your identity before responding to a request. We will not require you to create an account solely to exercise a privacy right.

You may use an authorized agent to submit a request on your behalf where permitted by law. We may request proof of authorization and verify your identity before responding.

 

10. California Privacy Notice

California residents may have rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, subject to applicable thresholds, exemptions, and exceptions.

In the preceding 12 months, Arthause may have collected the following categories of Personal Information:

  • Identifiers, such as name, email address, Internet Protocol address, and device identifiers;

  • Customer records, such as billing, shipping, and transaction information;

  • Commercial information, such as artwork inquiries, purchase history, and acquisition preferences;

  • Internet or electronic-network activity information, such as device, browser, and site-usage data;

  • Approximate geolocation information inferred from an Internet Protocol address;

  • Communications and content you submit to Arthause.

Arthause may disclose these categories to the service-provider categories described in Section 3 of this Policy.

Arthause does not knowingly sell Personal Information and does not knowingly share Personal Information for cross-context behavioral advertising.

Arthause does not offer financial incentives in exchange for Personal Information.

California residents may exercise applicable privacy rights by using the request methods described in Section 9.

 

11. Connecticut and Other U.S. State Privacy Rights

Residents of Connecticut and certain other U.S. states may have rights to access, correct, delete, obtain a portable copy of, or opt out of certain uses of Personal Information, subject to applicable law.

Arthause provides the privacy-request process described in Section 9 to all visitors, regardless of location.

Where applicable law requires it, Arthause will honor valid privacy rights requests and opt-out preference signals.

 

12. International Visitors

Arthause is operated from the United States.

If you access the Services from outside the United States, your Personal Information may be transferred to, stored in, and processed in the United States or other jurisdictions where Arthause or its service providers operate.

Those jurisdictions may have privacy laws that differ from those in your country of residence.

Where applicable privacy law applies, Arthause may process Personal Information based on one or more lawful grounds, including your consent, the performance of a contract, compliance with legal obligations, and Arthause’s legitimate interests in operating, securing, and improving the Services.

 

13. Children’s Privacy

Arthause is not directed to children under the age of 13.

We do not knowingly collect Personal Information from children under 13. Individuals under 18 may not create an account, submit an acquisition request, subscribe to marketing communications, or complete a transaction without the involvement and consent of a parent or legal guardian.

If you believe that a child under 13 has provided Personal Information to Arthause, contact us at arthauseapp@gmail.com so we may take appropriate action.

 

14. Third-Party Websites and Services

The Services may link to or integrate with third-party websites, payment providers, social-media platforms, shipping companies, galleries, publications, or other services.

This Privacy Policy does not apply to third-party services. Arthause does not control and is not responsible for the privacy, security, availability, content, or practices of third parties.

You should review the privacy policies and terms of any third-party service you choose to use.

 

15. Changes to This Privacy Policy

Arthause may update this Privacy Policy from time to time to reflect changes in our Services, privacy practices, technology, business operations, or legal obligations.

When we make changes, we will revise the “Last Updated” date at the top of this page. Where required by law, Arthause will provide additional notice or obtain consent before applying material changes.

Your continued use of the Services after an updated Privacy Policy becomes effective means that you acknowledge the updated Policy, to the extent permitted by law.

 

PART II — LEGAL DISCLAIMER

16. General Information Only

The information available through Arthause—including artwork descriptions, artist statements, images, editorial text, market commentary, pricing references, collection notes, and acquisition information—is provided for general informational, artistic, and commercial purposes.

Nothing on Arthause constitutes legal, tax, accounting, financial, investment, insurance, appraisal, or other professional advice.

You should consult qualified legal, tax, financial, insurance, or appraisal professionals before making decisions involving artwork ownership, estate planning, insurance coverage, tax treatment, resale, collection management, or investment strategy.

 

17. Artwork Is Not an Investment Product

Original artwork may hold cultural, personal, decorative, emotional, historical, or collectible value. However, Arthause makes no representation, warranty, or guarantee that any artwork will increase in value, retain value, be resold at a profit, remain liquid, receive institutional recognition, or perform in any particular manner.

Any reference to rarity, originality, significance, artist trajectory, collectible value, market interest, or desirability is an artistic or editorial opinion and is not investment advice, an appraisal, or a promise of future financial performance.

Artwork should be acquired because the purchaser values the work itself—not because of an expectation of financial return.

 

18. Artwork Images, Descriptions, Price, and Availability

Arthause makes reasonable efforts to present original artworks accurately. However, color, texture, scale, dimensions, finish, framing, surface variation, brushwork, lighting, and visual appearance may differ depending on screen settings, photography, display calibration, lighting conditions, and the handmade nature of original artwork.

Artwork listings, pricing, dimensions, media descriptions, availability, release information, and written details may be corrected, revised, withdrawn, or removed at any time before a confirmed transaction.

An artwork’s final price, condition, dimensions, materials, availability, payment terms, shipping arrangements, insurance arrangements, and documentation will be confirmed in a written invoice, acquisition agreement, Certificate of Authenticity, or other written transaction record.

 

19. Inquiry Does Not Create a Binding Sale

Submitting an inquiry, contact form, acquisition request, offer, message, or expression of interest does not reserve an artwork, create a binding contract, guarantee availability, or obligate Arthause to complete a sale.

An acquisition becomes binding only when Arthause has expressly confirmed the transaction in writing and any required invoice, payment, agreement, verification, or other condition has been completed.

Arthause may decline, pause, cancel, or refuse an inquiry or proposed transaction where reasonably necessary to confirm availability, prevent fraud, comply with law, protect the artwork, or preserve the integrity of the acquisition process.

 

20. Payment, Tax, Shipping, Delivery, and Insurance

Unless expressly stated otherwise in writing:

  • Buyers are responsible for applicable sales tax, use tax, customs duties, import charges, crating fees, shipping fees, insurance fees, handling fees, and similar transaction costs;

  • Shipping and delivery arrangements are confirmed individually after acquisition approval;

  • Arthause may require payment, deposit, collector verification, insurance confirmation, or signed written terms before releasing an artwork;

  • Shipping dates are estimates only and may be affected by carrier availability, weather, customs, packaging, insurance, security, or other circumstances outside Arthause’s reasonable control;

  • Returns, cancellations, exchanges, delivery claims, insurance claims, and damage claims are governed by the specific written terms provided for the relevant acquisition.

Nothing in this Policy limits consumer rights that cannot lawfully be waived.

 

21. Certificates of Authenticity and Provenance

Unless expressly stated otherwise in writing, original works acquired directly through Arthause may be accompanied by a Certificate of Authenticity issued by Arthause or the artist.

A Certificate of Authenticity confirms the authorship and identifying details of the artwork as represented by Arthause at the time of sale. It is not a tax appraisal, insurance valuation, auction estimate, resale guarantee, investment recommendation, or guarantee of future market value.

The loss, alteration, unauthorized reproduction, or transfer of a Certificate of Authenticity does not transfer copyright or create additional rights in the artwork beyond the physical work itself.

 

22. Ownership of the Physical Artwork and Intellectual Property

The acquisition of an original physical artwork transfers ownership of the physical object only, unless Arthause expressly agrees otherwise in writing.

Copyright, reproduction rights, image rights, licensing rights, trademark rights, moral rights, and all other intellectual-property rights remain with the artist, Arthause, or the applicable rights holder.

Without prior written permission, you may not:

  • Reproduce or commercially exploit an artwork image;

  • Create prints, merchandise, advertisements, digital copies, derivatives, or non-fungible tokens based on an artwork;

  • Use Arthause artwork, photography, content, or branding to train, improve, develop, or evaluate artificial-intelligence systems;

  • Remove copyright, attribution, watermark, trademark, or proprietary notices;

  • Use Arthause content in a way that falsely suggests sponsorship, affiliation, endorsement, or ownership.

Private display and ordinary resale of a lawfully purchased physical artwork are permitted, subject to applicable law and any separate written agreement.

 

23. Artwork Condition, Care, Installation, and Framing

Original works may contain natural variations in texture, pigment, brushwork, surface, canvas tension, edges, material response, and handmade finish.

These characteristics are part of the nature of original artwork and are not necessarily defects.

Unless otherwise agreed in writing, buyers are responsible after delivery for appropriate handling, installation, framing, climate control, conservation, maintenance, insurance, and care of the artwork.

 

24. Third-Party Links and Services

Arthause may provide links to third-party websites, payment providers, social-media platforms, shipping carriers, galleries, publications, or other services.

Arthause does not control and is not responsible for third-party content, availability, security, products, services, practices, policies, or transactions.

Your use of third-party services is governed by their own terms and privacy policies.

 

25. Disclaimer of Warranties

To the fullest extent permitted by law, the Services are provided on an “as is” and “as available” basis.

Arthause does not guarantee that the Services will be uninterrupted, error-free, secure, available at all times, free of harmful code, or suitable for every purpose.

Arthause does not make guarantees regarding future artwork availability, resale value, market demand, collector interest, shipping timing, third-party service availability, or the uninterrupted operation of the Services.

Nothing in this section excludes warranties or rights that cannot lawfully be excluded.

 

26. Limitation of Liability

To the fullest extent permitted by applicable law, Arthause and its owners, artists, employees, contractors, representatives, and service providers will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising from or related to your use of, or inability to use, the Services.

This includes, without limitation, loss of profits, loss of opportunity, loss of goodwill, loss of data, loss of anticipated resale value, market-value changes, or third-party service failures.

Nothing in this section limits liability that cannot lawfully be limited or excluded.

 

27. Governing Law

To the fullest extent permitted by law, this Privacy Policy & Legal Disclaimer is governed by the laws of the State of Connecticut, without regard to conflict-of-law principles.

Any dispute relating to the Services will be subject to the jurisdiction of the state or federal courts located in Connecticut, unless applicable law requires otherwise.

 

28. Contact Us

For questions, concerns, acquisition support, or privacy requests, contact:

Arthause
ARTHAUSE
arthauseapp@gmail.com
Privacy Email: arthauseapp@gmail.com
Support Email: arthauseapp@gmail.com

© 2026 Arthause. All rights reserved.

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